About us
We connect people with the benefits and services they need
Community Wellness Group is an intermediary and service coordinator. We guide people aged 55 and over, identify their needs and connect them with the provider or center that fits.
01Why we exist
The problem we see every day
Many older people, especially those who are retired, do not know they may have access to certain benefits and services. In many cases their families do not know either.
Not knowing
People who do not know what benefits are available to them.
Feeling lost
Families who do not know where to turn or where to begin.
Confusion
Difficulty identifying which service each person actually needs.
Access
Lack of clear information about how to apply.
Providers
Difficulty finding the right center or provider.
Unused benefits
Available benefits that end up never being used.
Community Wellness Group wants to be the bridge between the older person, their family and the services they need.
02How we work
Four things we do not compromise on
We speak plainly
If we cannot help you, we say so right away. We would rather lose a contact than waste your time.
We do not promise what is not ours to promise
We do not say you qualify or that you are approved. The program or the provider decides that, and we always explain it that way.
In your language, without rushing
A real person answers, not a robot. And the conversation lasts as long as it needs to last.
No pressure
There are no spots running out and no offers expiring. We are here whenever you want.
03Who takes care of you
A team, not a call center
Behind every conversation there are people with experience in Southern California health services and a provider network built case by case.
Guidance and first contact
The people who answer on WhatsApp or by phone, take your case and make the preliminary assessment.
Provider coordination
The people who maintain the network of centers and providers by service, city and coverage, and handle the referral.
Nursing
Clinical support to understand what kind of care might fit each situation.
Coverage guidance
Staff dedicated to explaining coverage alternatives, with authorized advice where applicable.
Reference profiles for this draft. To be replaced with the real team, with names and photographs.
04Where we work
Two counties, two of the largest Hispanic communities in the country
We work in Los Angeles County and San Bernardino County, with providers and centers from the area.
- Los Angeles County
- San Bernardino County
We are a private, independent company. We are not a government agency and we are not an insurance company.
Tell us what is happening in your family
A conversation at no cost and with no commitment, to understand what options exist.
We are a private, independent company. We are not a government agency and we are not an insurance company.